Saturday, April 27, 2019
Suggestions of Crisis Communication for the Chinese Government Literature review
Suggestions of Crisis Communication for the Chinese Government - Literature review ExampleIn short, a threat, surprise, unpredictability, short duration of response and inevitableness define crises. Among all crises, damages, reputation and image are of key concern to any leader and brass during the crisis and post crisis. Arnold (2008) argues that reputational damage is an emergent danger during any crisis. Chen (2008) cites image as a primaeval concept to the disciplines of human relations, fundamental to organizations (such as, government bodies, corporations, nonprofit groups and government institutions) as well as individuals. When a crisis erupts, the organizations image is damaged and its capacity to manage the crisis qualities are put to test (Becker 2011).Coombs (2012) argues that crisis charge is aimed at reducing or warding off financial and reputational risks by espousing the development of policies to help in the manipulation talk crises. A bank for crisis managemen t policies seeks to help reduce potential negative outcomes ascribed to emergent situations and, thereby, encourage institutions, stake holders and the indus evaluate from damage, According to Coombs (2012), an active crisis management platform originates from a universal range of crisis communication approaches comprising of a variety of activities from denial to accommodation. Defensive approaches assert that no disaster exists, or try to evade accountabilities for the crisis, through comprise, denial, excuses, justifications and attacks targeted at the accuser.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.